Pinal Gila Community Child Services Links
Pinal Gila Community Child Services Web Mail
Instructions and Help For Outlook Web Access (OWA)
1. Click pdf file, "Outlook Web Access Directions."
This document will provide you with screen shots and simple directions
for completing some of the basic email functions in Outlook Web
Access.
2. Click the blue Help button with the white question mark.. It's
very user friendly.

Frequently Asked Questions
1. How do I log into Outlook Web Access?
On the Outlook Web Access login page
Click Here
enter the username (This is
the name you use to log into your computer when you are at the office.
See example below. Then tab down to the Password box and enter your
password, select ok and you have successfully logged in. Do not
Check the remember my password box. (This would allow others that
use your internet access the ability to log into your account with
out knowing your account credentials).

Email Do's & Don'ts
Do |
Don't |
- Do use the subject line.
- Do use spell check.
- Do delete old mail that you don't need.
- Do reply to All Recipients when appropriate.
- Do include sender's message when replying. (Automatic
in Outlook)
- Do change the subject and delete the original message
if you use reply to
generate a new message.
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- Don't forward junk mail.
- Don't use Agency e-mail for non-
Business use.
- Don't open attachments unless you are
sure of the source.
- Don't forget your password.
- Don't use subjects such as Hi, Hello, Hey
- Don't use the reply feature to send a new message.
- Don't set up an "Auto reply" to all recipients.
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2. What is my new email address?
First Name. Last Name@pgccs.org example ( John.Smith@pgccs.org )
If you need additional Assistance please contact the Technology
Helpdesk @ 520-723-1208 or
888-723-7321 x-1208 or via email
helpdesk@pgccs.org
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